Mario Tricoci Salon & Day Spa

08/05/2008 Posted by regina3

I had never been to marios before but after sitting in Daniels and Santiagos chair i will never go anywhere else! This is the best color and cut i have ever had. They listened, consulted together and gave me exactly what i wanted.

Pros: service, service, service!

Cons: none

06/01/2008 Posted by anabanan

Despite the fact that during my only other experience at a Mario Tricoci salon (in KC,MO), I was treated to my worst haircut ever, I decided to give the salon at Town Center a try. The main draw was the fact that it was open on a Sunday. Now, having returned from what is undoubtedly my second worst haircut ever, I think I'll just work around the regular hours of my usual salon. The employees at Mario Tricoci attempted to cultivate a snotty atmosphere, which is just plain irritating and wholly unwarranted. I can't stand it when the check-in process becomes some sort of test of my salon-worthiness. When I gave my information, the person behind the desk condescendingly corrected me on the name of my stylist. As he discovered, though, I was correct, or at least had been -- my appointment was changed from one stylist to another, without my consultation or approval. This has never happened to me, and it doesn't seem like a professional policy. Perhaps if the first stylist had cut my hair, I wouldn't be writing this. The stylist I wound up with did not have very good client rapport at all. She did not listen to me (Why would she ask me if I want my short hair cut to above my ears -- which I did -- if she's going to only cut it to mid-ear anyhow?), she did not closely examine the photos I brought to help with defining the haircut (Did any of them show 70's style feathering? I think not), and she rushed me out of the chair at the end without asking what I thought of the cut. She did not even offer me a mirror and allow me to look at the back and sides of my hair (Hmmm, oversight or an attempt to keep things out of sight? A quick study at home cleared up that mystery.) The stylist did, however, go out of her way to apply above and beyond the normal amount of styling products. Ick. Maybe, if I didn't know any better, I'd put up with this sort of salon experience. As it is, I know that there are much better options out there, and I'm worth it. We all are.

Pros: extended hours

Cons: substandard service

03/17/2008 Posted by jvfks

It's such a PITA to go there. I finally quit going. I hate the fact that your stylist does not see you when you get your hair colored. It's ok if you're getting the same thing everytime, but if I'm changing my cut, wouldn't it be reasonable to think my stylist wants input on my color? Also, charging to blow-dry your OWN hair after a color (if you're not having a cut afterwards)? I'm sorry, but if I spend over $150 for a color, I expect to walk out of the salon looking "finished". I walked out with soaking wet hair rather than pay. It wasn't the money, it was the principle. For supposedly an upscale place, over the last 7 years (on/off customer), it has really gone downhill. I will no longer go back for any reason.

Pros: My stylist (before she left) was good.

Cons: The whole process of color, wash and style needs improvement.

07/28/2007 Posted by clarkj

I have been in Mario Tricoci a few times and every time is the same, very dirty. You would think as much money as I spend on my color and cut, I could at least be sitting in a clean place. It amazes me that they have not been shut down for sanitation issues. Also, do they not pay their gas bill? What is the deal with the cold water? For a salon that claims to be upscale, it sure is dumpy and over priced. There are plenty of other salons with great stylists. I do not see any reason to go back to Mario Tricoci.

06/03/2007 Posted by alikona1139

Very dirty I have been a long time client of Mario Tricoci, and I have watched it go down hill for years. The salon used to be top of the line. These days it as turned into a dump. Every time I go in, it is dirty. There is never toilet paper or towels in the bathroom. Sometimes there is no hot water, and I have been there in the summer when the air was not working. The last few times I have been there, I have asked to speak with Courtney (the manager) but she never seems to be there, and will not return my calls. I think the salon is being ran very poorly, and the front desk is an unorganized mess. Every time I call to make an appiontment, I am put on hold for a very long time. As for as the stylist and colorist, I think they are all wasting their talent in such a crappy place. They are very good at what they do. I have never had a bad cut or color. It is a shame that they have to work in a dump, and have to put up with poor management.

Pros: Technicians great

Cons: overall quality, poor

05/20/2007 Posted by lovekc

Apon my arrival in the salon, I was already told how great the mario tricoci name was. Understanding that expectation was something in my opinion that was hard to live up to. I walked in to find a fantasic salon and spa. The staff went out of their way and the manager, Courtney, made sure to answer all my questions as a new client. I saw Silvia for my make up and she was so friendly and offered wonderful ways to improve my beauty. Joe made time to introduce himself and I am going back to see him! I am telling all my friends and family to go here and make sure to save a day! They have some great services!!!! Thanks Mario Tricoci.

05/07/2007 Posted by k2lodger

As a transplant from the east coast I found myself looking for a friendly spa which I could frequent. I relied heavily on my old spa for regular pedicures, hair cuts etc. Perhaps my expectations were too high walking into Mario Tricoci. I had heard it was a contemporary spa though I found it to be a bit dated with a general attitude that everyone was trying too hard to act cool. And a bit shocked that they would pass a city code for cleanliness. I am not sure how people who have always lived in Kansas view Mario Tricoci but I would only use them because of their close proximity to my home. Upon meeting the manager I got the feeling that the entire spa was being run by a teenager the same can be said for the front desk. But maybe I am older than their average customer.

Pros: location

Cons: lack of cleanliness

04/16/2007 Posted by joannamoreno

I LOVE MARIO TRICOCI. IT IS A GREAT PLACE TO COME AND ESCAPE FROM THE REAL STRESS OF THE WORLD! I LOVE IT BECAUSE I CAN COME IN AFTER A LONG DAY AT WORK AND SIMPLY RELAX!

04/16/2007 Posted by cortccj2806464

THE SERVICE AT MARIO TRICOCI IS THE BEST! THE GENERAL MANAGER CORTNEY IS FANTASIC! SHE LETS YOU KNOW IF THEIR IS ANYTHING YOU NEED, SHE WILL TAKE CARE OF IT...AND SHE MEANS IT! THE SERVICE BY ALL IS SUPERIOR AND I WOULD GO BACK ANYTIME!

Pros: GREAT SERVICE

11/29/2006 Posted by antonquasimodo

I've been a client for about 3 or 4 years & I just can't say enough about the staff & the services they provide. Claudia in the spa is just incredible. In the color department, Devin cannot be topped. Scarlet in the makeup department is a true Artist with a capital A.

Pros: Charming talented artists in every department.

Cons: bring your own coffee