Minsky's Pizza

12/15/09

Bad Service, Bad Management, BAD OWNERSHIP!!!

by cc222 at Citysearch

The Liberty location sucks! "Art" the so called manager has poor communication skills, is rude, and talks to customers like they're his homey. When you call around asking for the owner "Fred" at the other 3 locations that he owns, they say sure hold on, then lie and tell you he's not available. "Art" tells you "good luck with that!" when you ask how to get ahold of this "Fred". Every time we order from Minsky's in Liberty, something goes wrong. Our pizza was delivered 1 hour and 30 min. after ordered and everything was cold. Another time they overcharged us, then comped us, but when we asked for our comp a month later, said it couldn't be found in the computer. Another time, we went in for pick up and they cooked the wrong pizza. Also, the chic answering the phone is prob. 18, and calls everyone "hon", which is obnoxious. Overall, they have ruined my experience, and it was my fav. pizza before. I will NEVER buy their pizza, from any location in the northland, now knowing the owner doesn't even want to correct things by talking with his consumers!

• Pros: Good Pizza
• Cons: Everything Else

08/14/09

If you enjoy burnt pizza - Minsky's is the place

by dhart2 at Citysearch

I ordered carry out at the Main Street location- was put on hold for several minutes - when I mentioned that to the order taker they got snippy. MORE IMPORTANTLY, I failed to check the pizza before I left the store (silly me assuming they would not put out a bad pizza) I got home and the pizza was burnt to a crisp - dark brown/black cheese and crust. Called back and talked to Jason the manager who was very unconcerned said I could bring it back - yea, right, like sending your steak back ! The point is, where is their quality control, do they not have eyes and see that the pizza is below standards? They don't mind charging top dollar for it. Never again !

• Pros: supposed to have good ratings
• Cons: highly overrated

07/18/09

I'm surprised!

by AnnMM at Citysearch

I'm really surprised at the negative reviews about Minsky's. I've been a Minsky's lover for 30 years. I've never had a bad experience as far as service or quality. I usually go to the NE Barry Rd. location next to North Oak Trfwy. I love the Jumbo Combo. It's loaded with quality ingredients and their thin crust is great. I've been to the NW Barry Rd. location and the one on Main street. Never had a negative experience. Since I live in Liberty I'm thrilled to see a store going into the old Ponderosa steak house. It'll be great to have them in town. Keep up the great work and the great pizzas!

• Pros: Always consistantly good.
• Cons: none

07/14/09

Do **NOT** Get Delivery From Minsky's

by PhilGr at Citysearch

Trust me I've been ordering pizza at least once a week for 6 years (bachelor) and Minsky's delivery is the WORST. Do **NOT*** get delivery from this place, which is expensive to begin with.

Hey -- don't take my word for it. After I tried to point out to their driver that (once again) a 70 minute wait is unacceptable, he told me frankly: "Go to Pizza Hut."

Take his advice!

• Pros: None
• Cons: Room temperature pizza, 2 hours later

08/07/08

As close to gourmet pizza as the Big Mac is to gourmet steak

by Erinfaer at Citysearch

I am sure that Minsky's was fabulous at some time, but , whether they are covering reduced quality ingredients or a new chef has confused Italian with cheap Tex-Mex, Minsky's now features one meat flavor--SPICY. If you don't want fiery pepperoni or blazing hot meatballs, stay away from this restaurant! HINT MINSKY'S: Gourmet is about a symphony of subtle flavors, not one overpowering spice! UGH!

• Pros: friendly, efficient staff
• Cons: overspiced, too hot

06/21/08

Phone service sounded strange, but I found out why.

by leopardson at Citysearch

When I ordered over the phone, it was hard to communicate with the person on the other side, as it sounded like some crappy band was playing right by the restraunt. I assumed the person must have been listening to music carelessly or something...when I got there, as it turns out, there was some crappy band playing near by with extremely loud music. Since Minsky's is in the river market, it is not surprising that on a Saturday night some band was playing in the river market.

The service was a bit slow, but being as it was a Saturday night, you'd have to be pretty stupid to expect lightning fast service.

Pizza was excellent, definately worth the wait.

The hardest and most annoying part was parking. :)

• Pros: Excellent pizza, they still got my order right over the phone with a loud band playing in the background, excellent pizza. Oh yeah, and excellent pizza.
• Cons: Parking was a mess...but it was the River Market on a Saturday night, what do you expect?

05/21/08

I like this joint

by TadKnockers at Citysearch

I think this is the best pizza in KC. It is a local company, support would be nice.

If you look in the phone book you will see how to get a free bread.

I wish Minsky's would get their act together and post their nutritional facts somewhere.

01/08/08

Gotta be kidding me...

by xpeppers at Citysearch

Minsky's is rated 2nd in Kansas City??? It's half a step better than Pizza Hut and Dominos, but that's about it. The crust is average at best, and the texture of the overall pie is Way too dense. I've eaten pizza in L.A., Chicago, and New york, and with 2 stars, I'm being generous. For a decent pie try Rosati's. The deep dish AND thin crust are both tasty.

01/07/08

Great pizza, bad phone service and buggy web site

by bcfol440 at Citysearch

Called the Main location for pick up order. The Minksy's web site was not working properly, so we had a couple of questions. We were hung up a few times. Then placed on hold forever. Finally, we called the Prairie Village location and all was well. We had to drive out of our way, but we survived.

because...the Minksy's Cheeseburger pizza is out of control delicious.

• Pros: many locations, cheeseburger pizza
• Cons: web site, phone service,

12/07/07

great pizza, great food in general, and great service

by kcmandy at Citysearch

There are several Minsky's locations around the KC metro, but this one is my favorite. They always have great service, and the food comes out piping hot and delicious. For pizza, you get your choice of crusts (I recommend the honey wheat) and then a slew of toppings. My partner is vegetarian and appreciates that we can go both go out and find plenty of things we'd both enjoy. Aside from pizza, they serve sandwiches, pasta and gyros. Everything I've had there has been wonderful.

It can get a bit crowded, especially on Friday and Saturday nights, so you may want to call your order in for pickup or be prepared to wait for a seat.

• Pros: great food, great service
• Cons: kind of a small location so watch it on weekend nights (but you can call in and pick up)