If I could give no stars I would. As others have stated DO NOT RENT FROM LATTA REAL ESTATE. We rented from them for 2yrs and when we decided to move out everything changed. A month after moving out we received a invoice for over $900 for bogus stuff such as: repainting the concrete front steps, removing a garden hose from the back yard (it was theirs from when we moved in), removal of dust on ceiling fan, repainting the whole house because of scuff marks on the wall (we tried to wipe them off but they used a flat paint and it was washing off so we called Jenny and she said it was no problem). We were only going to be charged half the rent for the last month so I called and talked to Jenny to ask if they could just take it out of our $1,025 deposit and she said sure that would be no problem. On the invoice it states because we didn't pay the last month rent we forfeited our deposit. I called numerous times and left messages for Jenny and never received any calls back. A month after receiving the first invoice we received another one and now the total is over $2000. Called again and left messages but still have not heard from them. Do not rent from them unless you enjoy getting screwed.
Be conversational: Write as if relaying your experience to a good friend.
Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments.
Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant.I recently moved out of a rental property managed by Latta Real Estate that I occupied for 2 years. We received a checklist of things expected when we moved out and took care of everything on the list. Unfortunately it was not to their expectations apparently. I understand if a few things are not perfect, but to be held responsible for structural issues, existing issues from previous tenants, and the entire outside grounds of the property when the building is a 4-plex occupied by other families is ridiculous. Out of a $425 deposit, I received a refund of $61. I also had the carpets professionally cleaned for $125 after moving out and repainted the walls. Things I was charged for include: Re-keying of doors, incorrect shade of white for replaced window blinds, cigarette butts in the yard, trash being too full in the community dumpster, washing off of sidewalk chalk, cracked wood on the garage door, etc.
During the first month of living there, our gas and electric bill were both over $300 each due to the wrong thermostat being installed. (Less than $100 each after it was fixed), no reimbursement given. The pipes burst due to no insulation in the garage being replaced after repairs were made and the garage ceiling molded and was never fixed after the water damage. Main drain had clogged due to never being cleaned out and my upstairs neighbors were charged for this although they had just moved in three weeks prior. The plumber had said it was due to years of build up and never being cleaned. There were no external dryer vents for the dryer. Many Brown Recluse spiders. A repeatedly broken door lock for the community shared stairwell to the garages because they would not replace it, only putting it back together.
My neighbors had gone through the same thing moving out of the property. Latta is about making money any way they can and seem to care less about any tenants.
We moved across the country, and arrived to our rental house to find random furniture left over, and NO refrigerator! (which had been promised)
We called and they said they'd get it to us, for 3 days we kept our food in a cooler with ice until finally someone brought it. We lived there for a year and a half, were ideal tenants, never late on rent, making improvements, etc.
When we moved we left the etagere and large dresser in the basement, as they had been there when we moved in. The house was spotless and in great condition.
A few weeks later, we were shocked to receive a bill for over 800 dollars for various damages (stuff like window screens, which were in the same condition as move-in and documented) and haul-away charges for THEIR furniture.
It's been 2 years and we still have not resolved it or gotten our deposit back. DON'T rent from these guys.
Slumlords in Sheep's Clothing.
We recently rented a home that Latta Real Estate manages for a private owner. After being shown the home we asked several questions about the property, none of which the agent could answer. In fact, none of the agents I ever made inquiries to about this home had a clue. As if they had never actually seen it in person. MANY maintenance issues were not taken care of upon move in. And once they had our first month and deposit and the lease signed, they basically cut off all communication with us. Leaving us to only speak to the receptionist, who, by the way, is rude, condescending, and her nasty tone of voice is way out of line and unprofessional, and that's just when she's answering simple questions.
Their rent prices are enticing, especially in this economy, and they talk a good talk. But rent from them with caution and don't expect much.
Don't be fooled by the fancy exterior, they're really just slumlords.
NEVER RENT FROM THEM!.
Hah, Latta Reality... you play off of the assumed ignorance of people and use that ignorance to make 1,000's of dollars in fee's that are not stated on the lease, and then completely fabricate charges for random things. DO NOT rent from them. Their wholesome Christian appeal is merely a facade for dirty capitalism and taking advantage of uneducated people. They literally make up non-existing charges, charge you for maintenance that they do while you aren't even home and they never tell you how much it costs.... they make promises they do not respond to, they are evil, dirty people.
and lucky for me.. they never made sure I resigned my lease after the first year. But they still tried, very very hard.
save all of your emails between you and them, make copies of everything, and tell your friends if they are thinking about renting from Latta, to stop and think about what the costs are.
I cannot even imagine how many innocent people whom get the blankets pulled over their eyes by this company...
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