Lenexa >Rent Kc Now Management Group
A COMPLETE NIGHTMARE.
If you are looking for a management company to help you take care of your rental property and assist in the management of tenants and repairs, DO NOT USE Rent KC. Their focus and priority is on the tenant, not you and your property, which since you are paying them the priority should at least be equal. They could never provide me with a single receipt when repairs where made for proof of service. They claimed to have paid repair people out of my escrow account but then months later I would hear from the company that they had never been paid. At one point I was notified that the furnace needed repair and that tenants had no heat. I approved repairs and was told it was being taken care of. 2 months later I found out nothing had ever been done.
Rent KC is clearly not a company who cares about their owners or tenants. Communication is unreliable and often rude. Save your self stress and frustration and go with any other management company in Kansas City. Their are several good one.
We care very much about our clients, we have hundreds of them for references. The owner is upset over things we can't control. She had a home warranty, they are the only ones with a receipt. The tenants said there there was a problem with the thermostat, the owner was notified to call her warranty co. She nor the co. called to schedule, the tenants were leaving soon, the weather was great, they didn't care. Contact us for references.
Review Response. This response is directed to the complaint about not being able to rent a property. The owner makes the decisions on credit, not us. They had poor credit and the owner refused to accept their application. Even though the $30 application fee went to the screening company, I paid them the $30 out of my own pocket trying to end a bad situation on a good note. As a good friend always says "no good deed goes unpunished". We have hundreds of happy renters, please contact us for references.
Horrible!!!!!!!!!. We were trying to rent a property that is listed with this company. We fully explained our situation to the "showing agent" and she was very positive about the fact that we would be ok given our situation. We completed all of the required paperwork paid the money to have the background and criminal checks done. Amazingly yes 10 years ago we had some struggles paying all of our bills but that was 10 years ago really?!?!?! Two weeks later we are told that they are waiting to see if someone better comes along and that we now have to deal with someone else Courtney Leslie and all I can say is I am thoroughly amazed that she manages to get anything rented at all. When speaking to her she seemed as though she was preoccupied and didn't really have the time to pay any attentiont to the phone call. Also she doens't seem that interested in receiving our last 7 years worth of rental history and responsible bill paying to present to the owners for proof that our financial situation isn't as a 10 year old credit report makes it appear to be, or in contacting the owners of the property to see if they are interested in seeing any of this paperwork. Now today when speaking to her I am told that the owners are not calling her back and that they told her they really don't like where they are now and will probably be moving back. Don't you think you could have told me that before I spent the application money on this property? I just think that you would be better serving yourself to go somewhere else because you will get nothing but the run around from this company.
This response is directed to the complaint about not being able to rent a property. The owner makes the decisions on credit, not us. They had poor credit and the owner refused to accept their application. Even though the $30 application fee went to the screening company, I paid them the $30 out of my own pocket trying to end a bad situation on a good note. As a good friend always says "no good deed goes unpunished". We have hundreds of happy renters, please contact us for references.
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