Able Appliance Repair Kansas City

Kumar K.

Joined 29 days ago

NEGATIVE RATING. TERRIBLE SERVICE, TOOK $270 AND DIDN T EVEN IDENTIFY THE PROBLEM AND NOW SAYS ANOTHER PART IS GONE, AND NEED $600 MORE ON GE WASHER!!!! GAVE ONE YEAR WARRANTY AND DIDN T EVEN LAST FOR TWO MORE LOADS.

EITHER INCOMPETENT TECHNICIAN OR UNETHICAL BUSINESS PRACTICES.

When my GE Washer which is of 5 years old was giving huge noise, I called Able Appliance looking at $9.95 visit fee. And the technician came within hours and he told us that the drain pump has gone bad. And he told us that he already has the pump with him, and it would cost $270 to replace it, if we take a decision right then and there. He also said he can give one year warranty and told us that nothing else is wrong with the machine, cuz it s only 5 year old.

We trusted him and paid $270 right on the spot. Right from the next load after that, we did not notice any noise reduction..may be 5 to 10% but not more than that. Added to that, we also started noticing the water wasn t going away.

And we called them back. The technician came back and now he told us that bearings are gone and it will cost $600 for that. I was shocked and how could you not tell when the big ones like bearings are gone, very first time. How come you tell me now.. He then told us that, we didn t repair these kind of machines before, this is a brand new model. What?!! Then why did you not tell his before? Anyway the argument continued, and I asked him what are my options here. He said the money I spent $270 is gone and the only option is to spend another $600 on bearings.

We hardly put 10loads after he replaced drain pump. And we wanted to call right after the first load, but decided to wait for few more loads thinking that may be the problem will subside.

I got the RAW DEAL from ABLE APPLIANCE REPAIR. Now I have to buy a new machine and I still lost $270 bucks. This is extremely unfair, and unethical business practice. I did not expect this from Able. Either the technician is incompetent or they stole my money. Unbelievable.

Doesn't Recommend

clayton4028

Joined 2 years ago

This company stole parts off my refrigerator and has done nothing but lie about it since. Don't call them! Horrible. All these ratings on these sites are given by their own employees. Think about it, what company really has this good of ratings!

Recommends

dave l.

Joined 5 months ago

I was a little skeptical at first using this company because I just moved here and new to the area means finding new companies. My icemachine seems to work very nicely now, working with them has been very nice n pleasant.

Recommends

kay j.

Joined 5 months ago

I only call a company when I really need them and this was one of those times. They have been here forever and that makes me feel much better, so I used them this time too, great job!

Recommends

helen n.

Joined 5 months ago

My ice maker was giving me issues all week so I called able out to check it out. Great job they did!

Recommends

char s.

Joined 5 months ago

I could not get my icemaker to produce any ice and i called out this company. happy with their service and my icemaker now works good.

Recommends

remington w.

Joined 6 months ago

Kansas City has always been my home and Able appliance has always been my appliance company at least for the last 16 yrs. Last week them were out getting my furnace ready for the winter, loved them then and love them now!

Recommends

nelson a.

Joined 6 months ago

When my kenmore garbage was no longer working, living in kansas city, I decided to call able, because they belong to a lot of associations that I trust, Charley, came out and put n a new one for me. A lot of thanks for the fast and professional way,I now have that magnet on my refrigerator when I need them.

Recommends

helena m.

Joined 6 months ago

I live in Kansas City and when my kenmore garbage disposal wasn't working I called able out because a co-worker at work told me they were great and the 9.95 service call sounded really good in a economy like todays. I'm really happy that I did use this company. The serviceman was really great and the service exceeded my expectations. I will always use this company!!

Recommends

jillian s.

Joined 6 months ago

I got the number from my kids when my fridge that is old as me hit the dust and no longer cooled. I did not to get rid of it unless I had to and it only costed me $9.95 to tell me that it was no longer repairable, broke my heart to hear it but happy about the charge. I will call them again as I need them.