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Town & Country Disposal

26305 E 227th St, Harrisonville, MO | Map it  

64701 38.704201 -94.285400

(816) 626-3217

2.5

out of 5

2.5 Star Rating: Below Average

40 Reviews

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Waste Management, Garbage Collection

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Reviews for Town & Country Disposal

jennifer52

Member since Jul, 2011 View Profile
1Review
0Photos
Joined 10 months ago
1.0
July 22, 2011

no good waste of time. I have recently moved and upgraded to a 2yrd dumpster I paid our bill and they still haven't picked up the trash for the last two weeks. I have called numerous times as my husband did too and they keep saying they will come get it today five days later it's still here and they guaranteed me it would be picked up today I don't know anyone who picks trash up at nine pm the worse part is we have cleared out the fence line and removed the low hanging limbs and they still would drive in our yard thanks for nothing would love to tell the owner my thoughts especially when my husband had helped him when he got into an accident he seems to be about money and his workers seem to not want to do their job leaving us to deal well I can't pick up the trash out of yard anymore since I can't walk do to disability and they are worthless I could do a better job

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jan camp

Member since Jul, 2011 View Profile
1Review
0Photos
Joined 10 months ago
1.0
July 11, 2011

T&C has an "F" rating for a reason!. **This Business is not BBB Accredited -Better Business Bureau -Town & Country Disposal (816) 380-559523201 E 235th St, Harrisonville, MO On a scale of A+ to F Reason for RatingBBB Ratings System Overview

There is a reason Town & Country scored a BIG FAT "F"!!

They WILL NOT return calles (ever) they're rude on the phone, and they lie. No one can be on the phone or a meeting for 13 days! Shame on you town & country

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munchkinsdaycare

Member since Apr, 2011 View Profile
1Review
0Photos
Joined 1 year ago
4.0
April 19, 2011

So glad I switched to town & country from Deffenbaugh. after having Deffenbaugh trash service for over 7 years, we finally switched to Town and country 2 years ago and have experienced much better service than we ever did with deffenbaugh. Deffenbaugh trash collectors throw your cans all over the street where as our trash driver (used to be John and now i think his name is) and his helper not only put our cans standing straight up but when the wind is blowing real bad they are even courteous enough to put my cans under my carport to keep them from blowing away. I run a home daycare in belton and this is a big help to me with little ones inside it is a bit hard to go chasing trash cans down my street and attend to the lil ones at same time. Over the years I have had to replace many many many cans due to breakage from being thrown everywhere (and I don't get cheap cans all of mine are on wheels) but since I switched to town and country I have not had to replace one can :D which is a huge savings each year (used to replace about 2-4 a year). Thank you guys for doing such a wonderful job of respecting your customers property and handling it with care. For the office staff, the only person I have ever talked to in the office is a lady named rachel and she is always very polite and takes care of any issues I may have had (only issue was concern about trash being missed and found out we had a new driver that day) and took care of it right away. I know summer is just round the corner so going to keep bottle waters on hand for those hot summer days. I know it not much but hope it is enough to show you how much I really appreciate all you do. Thank You and keep up the good work....and let my old driver john know that he is in our prayers and we hope he is feeling better soon. God bless you all.

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ClayJoe2005

Member since Jan, 2011 View Profile
2Reviews
0Photos
Joined 1 year ago
1.0
January 14, 2011

Should Have cancelled a long time ago. I had their service for over 5 years. Anytime I would call it was like I was inconveniencing them. I also had a few pickup days where they claimed my trash wasn't out, but it was out when I got home from work...I wonder how that happened?

I called a week ago after they were witnessed tormenting my dogs while picking up the trash. I specifically asked for a call back and I gave them a week to do so, but they never did. Time to find a company that actually cares about their customers.

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traashmanjason

Member since Dec, 2010 View Profile
1Review
0Photos
Joined 2 years ago
1.0
December 29, 2010

Choice or no choice, save a little lose alot!. I work for one of the local trash services here in the KC Metro area, I have personally and first hand witnessed Town and Country go through and force many companies out by bypassing You Me Us the CUSTOMER. They go to the city halls with the Mid America Regency Counsel and barter and dictate to the city Rep's what is going to happen and they usually get it AT OUR EXPENSE of course. The worst thing is this all can be stopped they have no right to take away our Civil rights. Once the Reps sign on the dotted line You Me Us we are all just a number not a customer like it should be, that is the way that T&C will always see it AS YOU CAN TELL FROM THE REVIEWS. You may save a LITTLE money but you WILL sacrifice service and the gratitude for the fact that you ARE the one who pays their bills. SO BE VERY CAREFUL WITH YOUR CHOICE OF SERVICE these guys don't know what service is. They pick my trash up when they DECIDE that it isn't to heavy or when they read their route sheet, which isn't that hard to do. Good luck with the customer service They lick to call you a Liar!

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