Jewelry By Morgan

01/31/12

Started out great, ended poorly

by jcwilde at Citysearch

I ordered a men's wedding band and had a diamond replaced with a black diamond. The result was what I had hoped for that was until I needed it re-sized.

I was told the manufacturer would cover lifetime replacements but when I went to get a replacement I was told they no longer make that style and I would have to choose a different ring. The issue wasn't that, but was the fact the jeweler was arrogant and clearly not wanting to help me find a resolution.

When I asked them to take it back they said no and said the manufacture would not take it back because it was clearly worn. I hadn't worn it one time since I am not even married yet!

Don't do business with a jeweler that doesn't stand behind their customers or call you back when they are supposed to.

04/30/11

Jewelry by Morgan

by Cheryl Brand at Citysearch

I have always preferred family owned jewelry shops. We have moved around a bit, and I always searched around to find a family owned business. I have found a wonderful jeweler in the Kansas City, MO Northland area. Morgan is a second generation master designer, and is the finest designer that I have worked with. If you want that "once in a lifetime" piece, expecially designed for you, I can highly recommend Jewelry By Morgan. I guarantee that you will become friends and that makes the whole process great fun.

04/27/11

AMAZING RESULTS!!

by AshleyTruitt8 at Citysearch

My husband and I purchased our entire wedding set from Jewelry By Morgan. The service was phenomenal and the quality just as great! I have even exchanged some white gold for cash and plan on purchasing my Mom's Mother's Ring there for her birthday! Thank you so much for making us feel like we actually mattered and taking the time to wait on us as much as you did. Ashley & Ed

04/27/11

Great experience every time! Great service also!

by Jason Garrett at Citysearch

I have used Jewelry by Morgan for about 5 years and have always had great experiences. The staff is friendly and courteous I always have walked away happy. They have repaired our jewelry and even custom made some as well. I am truly glad to have found them!

02/03/10

highest integrity and professionalism

by buysellmil at Citysearch

As a commodities broker recently moved from the Chicago area, I was looking for a professional and sophisticated group to work with in the KC metro area. Quite frankly, I didn't think I could find the same level of transaction as I was used to. However, I was quite surprised and satisfied in my transactions with Jewelry by Morgan. I have sold numerous silver, gold and platinum scrap lots with them and find them to be honest, paying top return, and having their finger on the pulse of the marketplace. Having observed their transactions with other clients, I find this group to have the highest level of integrity.

• Pros: sophisticated and well educated staff
• Cons: none