Ayres-Fleming, Jacquelyn - Jewelry By Morgan
Kansas City, MO 64154
Phone: (816) 587-6020
- Best of Citysearch:
- Jewelry 2007
- Hours:
- Tue-Fri 10am-7pm, Sat 10am-5pm
Editorial Description for Ayres-Fleming, Jacquelyn - Jewelry By Morgan
Store offers fine diamonds, original designs, watches and a selection of collections.
User Reviews for Ayres-Fleming, Jacquelyn - Jewelry By Morgan
07/06/2008 Posted by jenniferinkc
Morgan, the owner, treated me horribly in his store and brought me to tears. He quoted $2000 for a custom ring on a wednesday, and when I went in on Friday to put down the deposit, the price had changed to $3500!!! No apologies or "sorry I screwed up the quote." Just a take it or leave it attitude. Well, needless to say, we left it, and went to Balanos where they did the same ring, same design, and actually with larger stone for $1500. I wasn't upset that Morgan's prices were higher. I was upset with the way he treated me in the store. Like I was dirt and he marked his price way up purposefully so that I wouldn't give him the business. Between my fiance and I we make just under 200K a year and live about 2 miles from his store. To say that I am his target customer is an understatement. Why he was so incredibly rude to me I have no idea, but one thing I do know is that I'll never set foot in Jewelry by Morgan again.
Pros: Selection beyond the normal mall stores
Cons: Horrible customer service/bad management
10/11/2006 Posted by watchman20
My Rolex looks and works better than ever. Jewelry by Morgan took care of my watch in a timely way and went above and beyond on their service. Fair price for some terrific work and service!! The people that work there are attentive and very knowledgeable. I recommend this place 110%.
Pros: selection, prices, parking
Cons: can't think of any
