Big Burger

Doesn't Recommend

Dustin A.

Joined 3 months ago

First off, the food wasn't very good at all, and definitely wasn't fast, but that really wasn't the worst of it, or enough that I would submit a review.

Tonight I went through the drive thru, ordered food, and realized as I drove off that my wife wanted her burger a certain way. Pull up to the window, a couple minutes later the cashier opens the door, hands me a soda, tells me it's the Pepsi, and then as I try to quickly ask her while handing her my card if it "would be too late to add [such and such toppings] to the burger", but by the time I got to, "I was just wondering if it would be too late to..." she cuts me off mid-sentence, almost tosses the other soda at me and says, "hold on for just a moment" and walks away to take another order. 45 seconds later I see another employee wrapping up and bagging what ended up being our order. This other employee then comes up about a minute later, and hands me the bag, and eventually a receipt for me to sign and quickly walks off. The entire time, might I add, there was only one car behind us, no line, and as we drove off, we saw zero customers inside. So it wasn't like they were brutally busy or anything. The first girl we dealt with then hands me the cyclone we ordered, quickly says, "have a nice night" and shuts the window before I could say anything. So, this employee clearly couldn't care less what I had to say to begin with, and wasn't thoughtful enough when she came back to let me complete my thought. No apology at any sort. The people who work here are bad, and they should feel bad. Will never eat here again.

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icecold4real

Joined 7 years ago

User review by icecold4real. Best hamburgers, tenderloins & onion rings in the northland. The ice cream is the best soft serve I've ever had. Great service, very clean and the quality of food for the price can't be matched.

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matt_usa

Joined 8 years ago

Great Big Burgers. Good coupons too! Great Burger served here! Kind of a small place, but they make up for it with their Big Burgers!