301 NW 72nd St, Kansas City, MO | Directions 6411839.224398 -94.584850
A true Life Saver!! – I was traveling from Nebraska to Branson a couple weekends ago and we stopped in KC to have supper for continuing on our adventure. Once pulling off the interstate, I started hearing a clicking sound. I don't think I even drove a mile before my vehicle started making a "clicking" sound.
Upon turning into the McDonalds driveway, the click turned to a CLUNK and we stopped right there!
While on the phone with AAA, a man came up to me and gave me the number to Bill & Larry's and told me to ask for Shane. That he would take care of me.
I had the tow truck driver take my van to the address which was only 4-5 miles up the road. He concurred that it was a good place to take my vehicle.
The next morning, I woke and called until they were open and I could speak with Shane. I spoke to him around 8:40am, telling him that the guys who helped me move my van had informed me that my "U-joint" had fallen off, and actually gave me pieces of it. I also explained that we were on vacation and heading to Springfield and on to Branson. He said he should be able to get me back on the road by noon.
I called around 10:30 as we were preparing to check-out of our hotel, and he informed me he was almost done, and we could certainly pick it up by 11:00 or just after. We arrived around 11:20-11:30 and we were back on the road by 11:40-11:45.
My total bill was just under $225.00. A blessing indeed!
These guys were awesome, and I will continue to tell my story of how helpful and great they were.
THIEVES!!! DON'T TAKE YOUR CAR HERE! – I took my truck in for the Service Engine Soon light. My truck was running fine, but I wanted to have it checked out. 2 days later I called to check and was told that it needed a sensor replaced and it would be $170. I called them several times and they never returned my calls. 4 days later I was told it was ready. I told them I was on my way there and they said their mechanic was "test driving it." When I got there they said it would cost $230 because unspecified 'additional work' was done. NOTHING WAS DONE! the sensor was reset. When I asked for the part that was replaced they said I would have to fish it out of the dumpster. When I questioned why the bill was high they cursed me. And to top it off my truck had been driven over 100 miles on my gas!!! Anybody would be a fool to let them work on their vehicle!! Later I found out that I was not the only victim. They overcharge people all the time!!!!
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