Classic Cup

Utter Disappointment. Hadn't been to the Cup for a couple years. Went last night (1/27/2012) and was totally disappointed. My beloved medium rare beef tenderloin medallions were delivered without a drop of moisture left in the meat. I could've gotten this at Western Sizzler for 1/10 the price.

The service was awful. We purchased a $65 bottle of wine and the server brought two wine glasses like they use at Stroud's. We had to ask for a couple nice glasses. My wife then had to wipe the dirt off the rims.

I hate to say it but I will never go there again. I sure wish Bob Rekoff (sp) would come run the place again.…

Over-rated,Under-served. I have lived in Kansas City for over eight years, and until tonight The Classic Cup had been an elusive mystery to me. I always saw the charming sidewalk cafe on The Plaza, but had never ventured in. Turns out I was not missing anything.

Tonight a group of six friends of which I was one decided to dine at The Classic Cup. A reservation was made the day before with discussion about our party being seated near the fireplace. Naturally, we were all surprised when we noticed the management putting two tables together in the back corner of the restaurant (right in front on the rest room). Of course after we waited 30 or 40 minutes we were eager to sit down. Its just unfortunate that we had to wait so long for a solution they could have employed the moment we walked in.

On to the food...the food was decent, nothing spectacular. Our appetizer came to the table after some entrees had been delivered, which was the first problem, the second problem is found in that we clearly did not get the right appetizer. Two members of our party were served the wrong entrees as well. We brought this to the attention of our waiter, and no solution was offered. In fact, he still placed an up-charge for adding chicken to a dish that I did not even receive.

A server rotated the dining room regularly filling water glasses, and once she refilled my Sprite, however our waiter never offered any refills to the party.

Overall I would sum this place up as over-rated and under-served, please know that the management is unapologetic about this also. I agree with previous comments regarding the managements apparent aloofness.

Don't waste your time plenty of other good options on the plaza that appreciate your business.…

so sad. I have loved Classic Cup for almost 20 years. About 4 or 5 years ago my husband thought it was going down. The service, he thought, wasn't the greatest and he believed it took forever to get a meal. I fought him on it and whenever I was able to pick a special place to go,it was Classic Cup.

About two weeks ago I took my very tired, hungry friend/consultant for the school I work for, to dinner after a wedding.There was a 15 minute wait, not a big deal. When we picked up the menu to order my friend nicely brought it to my attention that there were cross out marks all over the menu. When I asked the waitress, she told us the oven was broken. Geeeeeesh. It would have been nice to know that before we were seated. I was embarassed and sad because I knew my husband was right.

I think Gordon Ramsey should be called because I would love to see this fantastic place saved. Really sad! Who wants to call "Ramsey's Kitchen Nightmares"?…

We love this place. Whoever complains that this place is too expensive, that statement discredits anything else they write. My wife and I had a wonderful breakfast for $20. Atmosphere, food, and staff were all great. My wife and I took our two sons there last year and were seated on the main level. Some of these posts are from freaks.…