06/10/08

Really pretty awful for brides

by Mazarbul

I was in town for my sister-in-law's wedding and she booked her wedding day services there ? my comments are in regard to this.

It was immediately obvious that not enough stylists had been assigned to our party ? none of us got what we wanted because there were so few stylists that they were constantly running late and had to rush. Ironically if the stylists had just taken the time to listen (or read the booking info) ? there would have been enough time. (For example I didn?t want a wash and dry ? I told him several times (and booked for) just a style which would have been a much shorter process, yet the stylist ignored me and had me shampooed.) The bridesmaid who went after me was understandably angry because the stylist said he now did not have enough time to do everything she wanted and had booked for. I was upset because I simply do not ruin my hair by drying but that?s what the stylist did - despite my repeated objections.

Much worse than that and much less forgivable was the job the makeup artist did on the bride to be for the big day. My sister-in-law is truly a natural beauty, tall, thin willowy, with angular facial features to die for ? she needs far less makeup ? even for bridal photos ? than most of us do. Yet the makeup job made her look like a clown ? it was really awful. It was so bad the bride started crying after ? because there wasn?t even time for her to start over, we had already been made late by the situation discussed above. Her wedding pictures reflect the poor makeup job ? she looks very made up and far less beautiful than she really is ? I of course told her none of this ? told her on that day that she looked beautiful because there was no time to fix it and I didn?t want her to be miserable.

We come back "home" to KC 1-2 times a year for vacation and if I ever have a spa service done I would never have anything done at this salon again after this experience.

02/23/08

Great all in one salon and spa. Book in advance for Saturday appointments and come early!

by massagelvr245

I go to Naturally to get all of my stuff done. Hair, nails, waxing and massage....I think I'll get a facial next time! All staff members are very good at what they do. Some things are a little old or needing to be fixed/painted, but they assured me that they're working on some updates. Great place if you want great talent.

• Pros: Best massage ever!

05/27/06

Unfair Pricing

by dekneipe

I was a regular customer for approximately 3 years at naturally, even though I felt the manager was rude, I was satisfied with the hair dresser I had, however I was not pleased with the pricing. I had standing appointments every 5 - 6 weeks. The last visit and I mean the last visit I will ever make to the Naturally Salon; I was charged 210.00 for a cut and color (before tip). If my hair was extremely long or need special requirements, I could have understood; this however was regular Maintenance. I felt I was charged this simply because they thought I would pay. I have since had conversations with former naturally clients that have had similar experiences. I wonder how many out of town Kansas City visitors are over charged by Naturally ?

• Cons: Pricing