08/22/09

Manhattan Prices, Sizzler Food

by Bereft

I bought a $40 Kansas CIty strip, justly expecting a great steak for the price. It was over cooked, tough, burnt on the outside, and completely devoid of flavor. The clam chowder, while reasonably endowed with potatoes and cream, was suspiciously light on clams. The lakeside setting is very pleasant if a little shy of the website's photos. The prices are shooking. The food is below average.

To be fair my wife had the Hawaiian snapper and loved it. But for me this restaurant didn't deliver.

• Pros: Setting
• Cons: Food Cost

03/30/09

Simply OUTSTANDING in EVERY WAY!!!

by nurse64137

I found this restaurant by pure good fortune. My scallops and crab mac & cheese were superb. My friend's Walleye was, too, and we joked how this place made McCormick & Schmick's look like Long John Silvers!! Our server was delightful as was the host/owner. The decor was lovely and suited the lakefront setting perfectly. I'll definitely be back--as often as possible!!

• Pros: Fabulous food, atmosphere, and service
• Cons: A bit spendy

08/29/07

Decline in this restaurant

by cb1408

I read the reviews posted on this site and feel in agreement with the 1st several reviews. The food is over priced, the service was average or less and the owner ( Jack) is indeed rude and not customer oriented. My husband and I have been going to this restaurant for special occasions almost since it opened and have enjoyed the steaks and services over the years. Then a couple of months ago I choose this site for my group of 6 ladies that meet once a month for a fun place to dine and get together. I was embarrassed that I choose this site for the group. We had reservations and had expected a nice table. Instead we were "stuck" upstairs in an area that barely got service and the food was well below par. No one in my group enjoyed their meal and grew weary of waiting for any kind of service. I wrote an email to the owner and posted on another food site about my disappointment. I simple was asking if they were having an off nite and felt they had declined from the past years. The owner responded to me with a sharp scolding for my comments and said that everyone else loved his restaurant and I was the 1st person to complain. He basically said he didn't believe me and didn't appreciate my posting of poor service. His tone was not businesslike at all. He whined on and on about how hard he and his wife work, etc. It was helpful to see the other postings detailing the same experience as mine. I clearly will not go back to this place. There are just too many other good choices that are more convenient. I think you need to be in the owner's "in crowd" to get good service there.

• Pros: Nice waterfront location
• Cons: Service, food and owner