16207 E 23rd Street, Independence, MO | Directions 6405539.078067 -94.386022
M-F 9am-5pm, Sa-Su Closed
Lazy staff & Unprofessional Agent – Stacey Schell Newlands staff is lazy, incompetent and unable to comprehend the simplest of tasks. Meanwhile this agent needs some serious lessons in growing up. Hint customer service training, anger management & a course in professional behavior just to name a few.
Don't go here unless you want the agent to scream at you and hang up the phone! Seriously.
The staff is unable to operate the computer, fax machine, database, telephone or even deliver handwritten messages. The agent is an emotional wreck who probably shouldn't be trusted with a name & reputation as large as state farm.
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