Laura's Couture Collection
Shawnee Mission, KS 66216
Phone: (913) 631-3010
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- Bridal 2007
Editorial Description for Laura's Couture Collection
Bridal salon offers a variety of designer couture wedding gowns as well as formal attire for complete wedding ensembles.
Insider Tips
Know Before You GoSchedule an appointment with a bridal consultants for personalized assistance in selecting your gown.
User Reviews for Laura's Couture Collection
04/24/2008 Posted by Andi2
I find it hard to believe the other reviews are accurate! The experience I had was quite opposite! I was passing through KC from another state on a day the store was closed. I stopped and peeked in the window and the owner was there working..Laura immediately opened the door and welcomed me in, offering to let me try on some of their beautiful dresses on her day off. I was given 100% attention, and her selection was very classy and elegant. Exactly what I was looking for! IN COMPARISON...I went to Nolte's at Overland Park on this same day, and their store was open but the two ladies greeted me with nothing but complete rudeness - they even told me to "just leave" twice after I explained I was just passing through town and only wanted to spend 15 minutes to look for a specific style, but because I hadn't made an appointment they felt it necessary to turn my business away immediately. There were no customers in the store but they said they were to busy with paperwork from the prior weekend to even answer my questions, in fact while I was in mid-sentence one woman was so disrespectful that she turned to another and started talking to her. Money is no object to me in selecting my wedding gown, but respect certainly is certainly crucial! I would never buy from Nolte's at Overland Park, but would certainly recommend Laura's! The selection is beautiful and her design eye and customer service was outstanding. I rank Laura's Couture Collection an A+++!!
Pros: Great service, beautiful silk selection, great prices!
Cons: none!
02/14/2008 Posted by ChicagoKCBride
A family friend recommended Laura's Couture saying that "they had some beautiful things". I wouldn't doubt that, but I couldn't get over how rude they were over the phone. I wanted to look for some veils and I let him know this over the phone. I think he was irritated that I wouldn't be purchasing my dress from them (seeing as I had already purchased my dress in Chicago). He asked me where I purchased it and then let me know they only carry the most exclusive brands (blah blah blah). For a second I almost felt like Pretty Woman when she went shopping in Beverly Hills. I let this go and made an appointment. The next day I called back and wanted to know what flowergirl dresses they carry...he proceded to tell me that they don't carry many and told me he'd have to call me back because he was on the phone! I let the first one slide, but this was ridiculous. If this is the way i'm treated over the phone, there's no telling how I will be treated when I get in there. Obviously there is a reason Nolte's is more well known and the better choice in Kansas City. They carry beautiful things and have great, friendly service!
Cons: Terrible customer service.
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