Rajeunir Medical Spa

Trust, dont go here!!!!!. I have been to several med spas and cosmetic surgeons for botox. Rajeunir is absolute worst. I went on a Thursday night and spent most of my time listening to a sales pitch for a contract- then felt like they thought I was cheap or a waste of their time for refusing to commit.

A week later I was still waiting to see results of my botox. Two weeks later I started calling them. The botox did not work- it was either old or dilluted. The first few weeks I called there was never a manager available to talk to and she never returned my calls. I called so many times they all knew who I was and I was always treated like a pest. I went into the office to show someone my results and she said I just didnt buy enough units. I have used botox enough to know how many units I need. I was never offered a refund or a re-do. At one point I made an appointment at the Leawood office for botox but I canceled deciding I better get this issue resolved instead of giving them more money. The next time I tried to call a manager the girl at the front desk questioned me about my appointment in Leawood. She believed Leawood resolved the issue and basically accused me of trying to scam. Eight weeks later my boyfriend started calling. Within days they agreed to give me a refund. When we came to get the refund the girl working told us that on the Thursday night I was there several customers had complained about the botox!!

Unbelievable.…

In A Contract With Them, Hoping Experience Will Get Better. We've gotten off to a really rocky start. I went in for laser hair removal and was not given an initial advisory session which led to having to come back for an additional appointment because the staff did not want to stay late after having me shave with a manual razer and bowl of water. When I came back for my next appointment, the staff confused me with another patient - giving me way too many of her personal details and making me wonder how safe mine were. At that point I told the woman helping me that we weren't off to a very good start. She initially pushed the blame back on me stating it was because I had been in a hurry to get started. When I explained to her that it was not me who was in a hurry, but her staff that had so quickly booked my first appointment she offered me a free treatment. I've called to schedule this treatment four times now during business hours. I have received voicemail all four times. I left two voicemails, both in the morning on the days that I called. Each were returned near Rejeunir's closing time that day. I'm not sure if they are understaffed or if they have no interest in helping me, but it has not been an encouraging experience on the service side. I can say that after one laser hair removal treatment, I am noticing a drastic difference in the amount of days I can go without shaving which is a huge plus. If we can just get this customer service issue figured out this place would really have it all going for them!…

Legal Action Pending. I am currently working with a client to take legal action against Rajeunir. Not only did they suggest treatments that did not work, they continued to get my client to believe that the more often the treatment was performed the better the outcome would be. NONE of the treatments were effective and even created irreversible damage. The staff is rude, inexperienced and some working without a proper license and lead clients to believe they have a license that doesn't exist even when questioned about their experience. As a professional, I would suggest not signing any type of contract with Rajeunir and to do a lot of research about the spa including asking to see licenses etc before agreeing to have ANY service performed.…

PLEASE BEWARE!!! SCAM!!!. It wouldn't let me leave ZERO STARS. I would bet good money that every positive review was written by the owner or an employee. This place is a huge scam. They get you to sign a membership then dont fulfill their obligations, or what they do is a half-hearted attempt to look like a professional spa. Machines are broken down but your not called to cancel your appt time. When you get upset the manager Anna snaps at you as though its your fault! You are automatically renewed unless you send a letter months b/4 your renewal date. Then called stupid for not reading the fine print. Bottom line, whoever runs this business is about signing new members, not providing a good service. Once they have the authority to auto deduct your bank acct you are meaningless to them. I spent an entire afternoon trying to talk to a manager 1st at the Overland Park location where they told me she wasn't in. I then drove to Lees Summit and was told the same. While sitting in my car, I observed her sneaking out after she thought I left. PLEASE BEWARE DON'T MAKE THE HUGE MISTAKE I DID!!!…