Time Warner Cable

Time warner sucks. I called to disconnect service in my daughters apt. Was told by customer service rep that I cant disconnect service without turning in the box. I asked her what kind of sense does that make, You want to charge me even though she no longer lives there. But if I didnt pay the bill there would be no trouble turning off service. So I asked for a supv and she had me on hold for 15 min. Meanwhile I called in and talked to another rep who told me the same thing but she was much nicer, When I went back to prev rep she advised me that no supv was available. I told her it took 15 min to tell me no supv-- said she thought that I would hang up but I didnt. Dont Use Them. They Suck. Try satellite.…

absolutely the worst!!!. we had twc for about a year. constant outages. repair would come and poke around and declare nothing was wrong. would call and they would tell us to push the reset button, disconnect cables yada, yada. every time..... customer service is a joke-they don't seem to want to keep customers. only to get new ones. horrible service, horrible "customer" service. ranked one of the most difficult companies to deal with-and they don't care. no follow-up with complaints. stay far, far away.…

Time Warner SUCKS!!!!. Beware of time warner cable. Their service SUCKS D#$%. I have had them for three months and have already had to reboot my cable box 20 times and call customer service many, many times. The customer service reps are idiots and don't do anything to help you.

If I had a choice of cable provider (which I don't because I live in an apartment complex), I would never choose Time Warner. I would rather not have cable at all then have to give those SOB s my money for horrible service.…