07/07/09

Ruined my dress day of the wedding!

by kezisummer

Do not EVER consider using this store for your bridal needs!!!!! I bought a dress from here. Day of my wedding, I picked my dress up and went straight to church. When I put the dress on, there were white spots on my dress and a stripe down the middle where you could see the steamer's lines had gone. I called Nolte's who had steamed the dress and they said to use a damp paper towel to take the spots off which didn't work. They closed for the day before I could get any further communication done. So there were spots all over my dress for my BIG day. I called to see if there was any compensation and Michael Nolte was very RUDE and said Nolte's did not do it and he hadn't even seen the dress. I know the spots and streaks didn't magically appear on my dress in the 10 minute ride to the church especially when it was in one of their protective bags. Like I said, DO NOT DO BUSINESS HERE! If something goes wrong, they will not take responsibility for something that is their fault!

07/16/07

SAD...BUT TRUE...

by roxanne0803

Went here so excited...on a tip from a friend. Again...so excited. We knew exactly what we needed, just to look at the hair pieces, buy something, and leave. The woman appeared from the back, and told us they were closing soon for a very important event (it was 10:25am) and we didn't need anything did we? She ran as fast as she could in the back and we never saw her again until we were leaving, without what we came for. Rude salespeople. Zero customer service. SNOTTY!!!

• Pros: NONE
• Cons: RUDE---ZERO CUSTOMER SERVICE---HATEFUL PEOPLE WORKING THERE

11/09/06

HORRIBLE

by camoore

They were rude and unfriendly. They weren't nice on phone or in person. I would suggest not going there! I found my dress in Wichita, the same dress they had at Nolte's that they swore no one else had and it was exclusive to their store. What a lie! It was also $350 less and it was the exact same dress, same designer, same everything!

• Pros: None
• Cons: Rude