Share
10/19/09
front desk FAILURE
by Peggyjane at Citysearch
I want to start off by saying that its hard to find the perfect Massage Therapist. I have been searching for a while and found a great one at Bijin. Angela's gentle pressure was so soothing and relaxing. Its just what I needed after my knee surgeries. I was worried she would go too deep, but she took the time to assess my situation and use the kind of pressure I wanted. I wanted to rebook naturally. After my massage I had to deal with a horrible front desk experience. The snotty girl at the front couldnt get me out of there fast enough. I felt like a number. Sara and friends were just so stuck up as if I was the last person they wanted to deal with. I spent plenty of money. You would think the people taking the money would be thankful instead of put upon! I am considering taking my business elsewhere.
- Pros: Great Massage
- Cons: Snotty Front Desk
09/01/08
Not the same salon
by runnerkc at Citysearch
Long time customer who can give a solid opinion. Bijin has never been the same since they moved from Main Street in Kansas City, MO. They have expanded more than once and prices just go up and service doesn't follow the price. The front desk is so annoying and they don't even recognize your name when you call or try to schedule an appointment. The owners need to realize there are many salons out there that cut and color just as well for less and better customer service. I haven't decided if I will ever go back after 14 years.
- Pros: Parking
- Cons: Price and Price
08/13/08
Awesome Salon, I Really Disagree with Some of the Other Reviews
by MeJeKC at Citysearch
I really disagree with all the negative reviews given to this salon. I think Bjiin is a great salon...better than that, exceptional. I am in no way prissy and was expecting, well, perhaps a stuck-up environment. Not so. Nobody there has been anything but extremely polite and friendly to me. Every time I go there I am greeted warmly and welcomed back. I have had both salon and spa services done there. I always get an awesome cut and color there...every time (Samantha). I honestly believe that nobody else in KC could do as good of a job with my hair. I also go there now and then for a massage to relieve my work stress (which I highly recommend) and it is such a great and relaxing experience. By 'experience' I really mean it is one. From the hot tea and relaxing environment to the steam shower afterwards, it could not be any more relaxing. I've been to many salons in KC and I am extremely happy with Bijin. You must give Bijin a shot.
- Pros: ambience, skill of stylists, friendliness, evening and weekend appointments, the experience as a whole - a great place to go and get away for an hour or 2
- Cons: don't expect it to be cheap, but it is very worth it
