Arnold's Lawn & Garden Mach Co

10/29/11

people are so full of it.

by tjacs at Citysearch

Let me start by saying, I've been a customer at arnold's for 7 years, in that time i have seen a lot of unknowledgable people

come in to the store while i was there, most of the time they get the information that they need or get informed as to what they

need. I am a commercial cutter and have watched as curtis helped people that did not even buy there equipment there. I'm

sure that some of these people in here are legitamate and some

are just aholes. matter of fact some can't even spell simple words.

and who said that equipment service is quick. I can't even beleive that people have been swayed by the fast food fast convienence stores and the pace that everybody is moving at i think there a little confused or out of their head. the people at arnold's are great people to deal with. they allways have what i need for my wright stander and my toro mowers and snowthrowers

this world today is full of a bunch of winey unsatisfied people fortunately a great # of people that are serviced by arnold's each year will be back all of u other snivelers go on your way and arnold's will be a much better place for the rest of us.

10/12/11

You've Got To Be Kidding

by mowsalot at Citysearch

This place has seen me for the last time. Had a mower in there 4 times in 1 season and they still couldn't get it fixed right. Twice they lost the mower and couldn't find it on there lot. Once I had to go down there and help them find it. I had them work on my riding mower only because thats were the mower was originally purchased. All 4 times the mower was in there I told them that it was fouling spark plugs very fast, (like in 30 minutes of mowing the plug would be so fouled I would have to stop, let the mower cool off and then clean the plug) they never did fix this problem. The last time it was in there, they replaced the blade drive belt, got the mower home and the belt was slipping,, called them to come get the mower and fix the belt problem, it took them almost 2 weeks to pickup the mower. Then it took them almost 3 weeks to get the right belt and replace it, after they had put the wrong belt on it. No More Arnolds For Me.

02/08/11

Give respect, and you get it, Owner is SO helpful

by AndysLawn at Citysearch

It all started when my mower stopped working. I took my mower apart, and as I was putting it back together, a part broke. It was 20 minutes to 6 and I hurried and called Arnolds. They looked up the part and didnt have it in stock. The owner Curtis, said he had the part on a new mower that he could take off and sell me. I explained that I wouldnt be able to make it until after he closed. He said he would wait.

I drove in, and Curtis went and removed the part I needed off a brand new model to help me out. After he sold me the $5 part, he asked me if I knew how to put it back on. I told him that I had never done it before. He spent 20 minutes explaining how to put the part on, even taking the time to draw pictures so I really knew how to do it.

I would have easily put the new part on and messed my mower up even worse had he not explained it to me. If you go in and respect the workers, they will bend over backwards for you. Something you will NOT get anywhere else.

You can always call them up and ask them questions. I would definitely recommend them. The owner is as old as my Grandpa but he is far from a grumpy old man. He loves to laugh and help people.

10/21/10

Rude and uncaring before I could ask for help.

Contributor at Citysearch

They were rude before I could even explain my reason for calling. I won't consider them for anything in the future.

08/19/10

Great location worthless service and service

by Rlclawns at Citysearch

I have a small lawn service. I received a product RECALL (gas tank catching fire) on the Wright Stander. Arnold's refused to do the recall work because I didn't perches it from him..And was told to take it to where I perched it Blue Valley Tractor. Arnold's is 1.5 miles from my shop Blue Valley Tractor is 25 miles...

I maybe Arnold's only clams to be and Authorizer Wright Dealer. I have perched a commercial grass trimmer also the best back pack blower Stil makes. I have contacted Wright in hopes they will look in to how Authorized Arnold's lawn and garden really is..I've also contacted call for Action and Problem Solvers..I believe changing the gas tank was over there head..