Wouldn't even come out to LOOK at the motor for my tub, was completely willing to pay whatever service charge they wanted. Motor is below tub room, sitting on concrete. Said they can't get to it, which is untrue (it was obviously put there easily enough). Even if I get the tub fixed & running, or replace it, they will NEVER get a dime from me.
Had a guy come out to replace the pump on my hot tub and discovered my air blower quit working also,he told me it was broke and it is obsolete.After another service call charge with a real electrician and a new switch it is working just fine.