Shawnee >Renee Kelly's Llc
Your staff was amazing.
I wanted to thank you and your staff for the truly unbelievable job you all did the day and night of our wedding and reception. Your staff was AMAZING!!
I can't thank you all enough for making it such a wonderful experience for us and our guests!
Worst place to work! Do not patronize this place.
This may not be the place to comment, but this is one of the worst places to work. First of all, there are only two cooks that cook for all the events. That is alot of work for two people! The spotlight is really on you if they bring you in to cook... which is good if you want to stand out. The problem with that is that they set impossible standards for everything and then grill you when you don't meet them. Everyday it was like this for me.
The owner/head chef is very young, age 29, and she has owned this place since she was 23. I don't know about you, but 23 is too young to own a business. Her parents spoiled her and bought this place for her. She treats her employees like crap and the pay is an awful $10 per hour for all the stuff she puts you through. God forbid you have rent to pay for, kids, and all kinds of bills. Noone can AFFORD to work here for the amount of stuff she puts you through. She really does not care about anyone but herself. Half the time she doesn't even come in and the other half the time she is there, you are forced to scramble around, that you screw things up, but like I said, she does not give a care. She wants to get as much work out of you for such little pay.
I would rather pick pennies from the sidewalk than work in this place again. Its a sinking ship and I don't recommend anyone to come there, even customers.
January 30, 2010 Wedding.
Thank you so much for assisting us and coordinating our wedding at Renee Kelly’s. The whole experience was enjoyable. Starting with our first meeting with Britney and Nancy and ending with the servers and bartenders at our reception, everyone we met was very friendly and helpful.
It was important to us to be able to easily reach the wedding coordinator and to be able to expect a prompt reply to our questions. As our event coordinator and main contact at Renee Kelly’s, Britney never disappointed us. Our emails and phone calls were always answered quickly and accurately.
Not only was she helpful in answering our questions about Renee Kelly’s and the services provided by the venue, she helped in other areas as well. Britney referred us to reputable vendors including the bakery and minister we used and were very happy with.
At the beginning of the process we were a little nervous about selecting a menu without tasting everything. We ultimately chose an hors d'oeuvre buffet. Jeff and I both tried everything and it was ALL good! Many of our guests have also commented to us how much they enjoyed the food. The buffet was tended to well and it remained full and available to our guests for an appropriate amount of time.
The day of the wedding was as stress free as possible. Britney handled scheduling and coordinating the vendors so we were able to just take care of getting ourselves there. We had many DIY projects in our wedding including all the centerpieces, favors, and ceremony wreath decoration. I was very worried about getting everything there Saturday before the ceremony. I was so grateful they allowed us to bring all of it Friday evening at the time of our rehearsal. For transportation purposes, we had dismantled centerpieces which we needed to build on site. Britney and her staff even did that for us! They built our centerpieces and displayed them perfectly. I know the florist usually delivers completed pieces and you and the staff simply place them in the proper places. They went above and beyond and we appreciate it so much. At the end of the night the servers even helped our families pack everything into their cars.
We honestly cannot think of any complaints or suggestions to improve. We are so glad we discovered Renee Kelly’s and made the decision to hold our wedding and reception there. We would recommend it to anyone. It really was our perfect day.
Thank you for everything, Jeff & Amy
Birthday with Family & Friends.
Everything was great! My parents couldn’t say enough good things about the whole event.
The place was decorated beautifully! It was so nice that you took care of that and I didn’t have to worry about getting there ahead of time to decorate.
The wait staff was very attentive and helpful. My mother especially liked that someone made it a point to serve her a piece of white cake.
The food tasted great and was plentiful! Chuck and I both took the leftovers to work and our coworkers enjoyed them as well.
The timing of everything seemed to go well too. I don’t know if I would have changed a thing.
One thing to comment on is the flow of traffic around the staircase. And I’m not sure there is any way to alleviate that. I found it difficult to get back to the back hallway sometimes because people were congregated by the memory table or by the food table. Perhaps if the memory table were at the other round table rather than by the bar?
Very minor criticisms on a spectacular event. Thank you so much for all your help and coordination!
Perfect Wedding Reception!.
We thought the event was a big success and would happily use Renee Kelly's again.
The food was so tasty, warm and appealing. The patio and landscaping gave a great setting. Britney, the event coordinator, was available the whole night.
The only con: The sound and video system needs to be hooked up so you can use both at the same time.
Thanks so much.
Britney--You did very well! Your willingness to help was very nice. You kept an eye out to avoid any catastrophes from happening. I didn't think about not having coffee and/or tea offered with the birthday cake to well after the event because I am not a coffee drinker. There were coffee drinkers there, but no one said anything to me. But we had talked about having coffee. You might check with future guests when and if they would like hot beverages served. It would probably be helpful to have the connecting cable on hand for those guests who might want to use a Mac. It worked out for us because my son owned a projector and cable.
Again, we really have nothing but compliments for you and our time at Renee Kelly's. All of our guests have only expressed how much they enjoyed the event and the venue! I appreciate that you asked for feedback. It reflects positively on your thoroughness. Best wishes, A very satified Guest
TERRIBLE!. Absolutely the worst customer service in history! I grew up in the Shawnee Mission area and I shared with my daughter the history of the Caenen Castle. I told her that someday we could have a birthday party there for her...she's been planning it now for 6 months. Several days after leaving a detailed voicemail regarding the date, time and the age and number of people attending, the owner, Nancy, called and left a voicemail that the venue was available after 6pm that evening for our small group of 8-10 girls; she even went as far as saying that she confirmed with the chef. I called back to confirm our reservation and she couldn't remember leaving me the message. She said that the they would not do an event for less than 20 people and would not do a party for anyone under the age of 18. When I reminded her about the confirmation that she had left on my voicemail, she rudely said that to be frank they just wouldn't host our dinner. I doubt they will be in business much longer, which is a shame because it's a beautiful and historical building. I hope the next owners are more successful and mindful of customer service.
Fantastic wedding reception experience!. I was a guest at a wedding reception 11/28/2008. Everything was absolutely perfect. We had a variety of fantastic o'duerves and mini-cakes served by white gloved, attentive waiters. I recommend the mini-crab cakes, very huge skewered shrimp with a secret sauce or marinade, endive with prosciutto, cream cheese and another taste secret, mini puff pastries, mini prime rib on crust o'duerves, mini cheesecakes, mini chocolate cakes and a variety of other wonderful things. The service could not have been better. There was a jazz quartet that was perfect for the event and an adequate sized dance floor. The building is so unique and especially wonderful for a fall or winter event. The open two story gathering room has hardwood flooring, stone walls and the fireplace was roaring. There is a patio area for spring or summer events. Caenen Castle was certainly a wonderful and unique experience. (I feel I must comment on two negative reviews posted 11/19 by the same person. My guess is that the host was not willing to pay for an adequate number of waiters, bartenders, food offerings and there was no music the event, so the guest at that event did not have a good experience, which is unfortunate). I have been to many events and restaurants in the Kansas City area and other cities throughout the United States. This is one of the best. Enjoy.
Don't even bother. I was so disappointed for my friends. They hosted an event at Renee Kelly's. The food was just ok. The service was horrible and the owner spent the night drinking by the bar. If I had paid as much as they did (hundreds of dollars per hour just to rent the space, plus food, plus wine, plus service - $40.00/hr for just the bartender!!!!!). I would not recommend this place for any event. They even tried to promote their happy hour and lunches- please!!!! I would say NO to Renee!
The worst treatment. The owner, Nancy, was difficult and ungrateful. She was too busy drinking and talking to, I suppose, her friends to care what was going on during service. I'm not sure what qualifications she requires of her managers, but, I was disappointed with the entire experience. I will not go back.
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