Pizza >Old Shawnee Pizza & Italian
6000 Rogers Dr, Shawnee, KS | Directions 6620338.956635 -94.652737
Neighborhoods: Nall Hills
HOMETOWN PLACE GOOD FOOD – Pizza here is good although prices are a little high I think. The service can be terribly slow especially during lunch time. We have stopped going because of the sloooooow service. The dressing is the best so hard to not show up once in a while.
what a rip off – wow ... what a cranky old man... the old man threatened us after charging us $35 for 2 lg pizza
Good Food, Slow Service, Questionable Staff – The PIZZA at this local restaurant is WONDERFUL however, the service and staff leave little to be desired. I completely agree that the young staff that works in the evenings is inexperienced and lacks any sense of customer service. We have experienced everything from receiving the wrong order to not even receiving our order at all because the server forgot to input it. They typically only have 1 server on for the main dining room (just inside the front door) and 1 additional server to work the top and bottom levels which are typically reserved by large parties. Between these 2 servers it is nearly impossible to keep up with the demands of all of the customers dining therefore leading to no drink refills etc.
While we like dining here the poor service is enough to make us not return. We tried to carry-out or order tonight and had a good experience. They need to improve their customer service and REMOVE the sign next to the front door that reads "I can only please one person per day, today ain't your day and tomorrow ain't looking good either." That is on a small sign hanging to the right of the front door--that apparently is their mission statement.
One of my favorites – Okay, I have read the reviews--the good and the bad and I can't say that one person is totally right and the others are way off base. I went back to the Shawnee location after about 2 years. I have to say, that I was really surprised about the additions to the menu, and was very pleased--quite a bit has changed since I was there--and honestly comparing it to Pizza Shoppe?!?!?!?! Yes there are a few things that are similar, but they have a wider variety and better QUALITY product. It was lunch time and of course, it was fairly busy as to be expected at around 12:15, but I still had prompt service and received my food in a timely manner. I knew the waitress; she's been there forever and working quickly is her forte. What I enjoy is that I can order, eat my food in peace, and not have some annoying person standing over my shoulder ever 10 seconds asking me "how's your meal?" as I am taking a bite of my pasta. As she was rushing about taking orders, getting refills, and cleaning tables she was keeping close eye on everyone to see if I needed anything. I do believe that there is a difference in the day and night shifts, and that is through my own personal experience. Daytime is different because an owner is there--there may be a difference in management in the evening times. Also, in the evening you are more apt, as with ANYWHERE else, to find younger staff members, who may not have the best customer service skills in the world. Unfortunately, that's a growing trend all across the board, no matter where you go...OSP, McDonald's, and even a little bit more upscale dining establishment. GOOD HELP IS HARD TO FIND!!!! Cut the people a little slack! Overall, I was very pleased with my experience today, it's like things were just the way they were when I left...only better. I wish the Walker family continued success and hope that if there are any issues with staffing, that they get them worked out.
Horrible Customer Service: Quality food is first - NOT Coustomers! – When my pizza was brought to me it was clearly not what I had ordered. I asked another associate (who appeared to be a manager) if this was what I had asked for, she said it was a smaller size but the server charged me for what I received (not what I had ordered). There was no apology because in their eyes, when a consumer does not receive what they have requested, I guess it's not an issue. Mistakes will happen, but absolutely NO strides were made to make things right. My (wrong) pizza was tasty, but this area offers a variety of dining options with much better customer service that would be worth the visit. I should have read the reviews first; if you're hungry for pizza and don't mind ill-treatment from employees this is the place to go! Otherwise, not worth it.
Go Here At Any Cost – Old Style does not mean shrink-wrapped, antibiotic rodent food It Means Authentic. If you want NASA food, stop thru Quik Trip. Five Stars - Peace Out
Good pizza, terrible waitress, Friday night waits – We have been going here for several years and really like the pizza. However, they have recently changed waiters and have a crabby, middle aged waitress on Friday nights who doesn't even stop running as she goes by your table and she ask "Do you want another beer" - all done as she is whisking by your table. If you try to call ahead and order your pizza, the order taker says "We are really busy, are you sure you don't want to carry out your pizza" to which we answer, NO, we want to eat the pizza there! The pizza's are good, fresh, and usually tasty. The waitress situation though is usually untenable. They have GOT to get better help, more of it, and trained staff who actually care about the customers. Their former waiter Ben was the best but he is no longer with them. Bring back Ben! Be prepared for a wait, small booths, and surly waitresses, but the food is pretty good. 1.00 beer's on Friday night keep us going back. But for goodness sakes, get rid of the nasty middle aged waitress who growls at the customers. She is a loser!
Old Shawnee Pizza Is wonderful – This was my first time at Shawnee Pizza on Nieman and I will be returning. The food was very fulling a lot fixings on the pizza. The salad was wonderful as well as the cheese bread.The staff was wonderful and friendly.
Excellent Pizza – Great pizza, REAL cheese.............pizza menu offers selection not found at your ordinary fast food pizza store. Try the Mediterranean for a very different pizza without the boring red sauce. The house salad dressing is very yummy. We love it, it is the only place we eat pizza.............seat yourself, great staff, family owned and it shows. The Maple Hill location is our pizza shop!
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