Douglas Tire & Auto Svc

Recommends

kjl0922

Joined 2 years ago

Best Place In Lees Summit!. I don't believe the bad review at all! It sounded like they wanted to get someone to pay for their (lemon) car. I moved here 11 years ago from IL and they have done everything from oil changes to MAJOR engine work and I have never had any problems with them. The owner/GM is always there and calls before all major work and lets me know the price and "if" he feels it is worth it. They have worked on 11 of my vehicles in this time span and they are the most HONEST bunch of people I have ever worked with! My own insurance company hired them to be a shop for them; because they were hundreds of dollars less than the dealership to do the same exact recall on an item. If you want good work, people who are HONEST and upfront about your car and what it really needs, without getting taken. Give them a call. I am a woman and know nothing about cars, but my husband totally trust them too and he worked for FORD for 14 years.

Doesn't Recommend

blownbmw

Joined 2 years ago

DISHONEST!!!. DISHONEST to say the least!! I brought my car to Douglas Tire and Auto to have my valve covers reinstalled after they had been sand-blasted and powder coated. The original coating had failed thus causing the valve covers to seep oil. I even brought one of the valve covers in to the GM and showed him the underside was still dirty/sandy from the sand-blasting. He said and I quote "not a problem, we have big parts washer we can get them cleaned up in". The day after picking up my car, the oil pressure light came on... I had NO OIL PRESSURE. I pulled my oil filter and it was COMPLETELY CAKED over with sand. From that moment on, my engine burned a quart of oil for about every 15 gallons of gas burned. My car didn't burn an OUNCE of oil beforehand. The GM kept telling me the owner would call me. To this day, I have never heard back from them. Their error ruined my engine and the owner would not contact me, nor would the GM tell me who their Garage Liability Coverage was with. An honest business owner in my book does not hide from an issue. I tell everyone I can about what happened to me.

A word to the wise - ALWAYS ask for proof of insurance BEFORE you consent to work being done to your car. Otherwise, you may be begging for their insurance information or at the least, a call back... that never comes. My $18,000 BMW was ruined. I eventually sold it for a mere $3000 due to the engine damage.

Doesn't Recommend

denise Herbel

Joined 3 years ago

not such a good experience. Wanna talk about taking advantage of a female!