4445 Main Street, Kansas City, MO | Directions 6411139.046191 -94.586602
Open Daily 24 Hours, Open Holidays
Neighborhoods: Midtown - Westport, Southmoreland
Dependable digs boast consistent service and ample amenities. – In Short
This highly recognized hotel chain has been taking care of business and leisure travelers since 1957. Professionals appreciate the business center, meeting facilities, in-room work area with ergonomic chair and no-glare lamp, and express check-out. Those who come to kick back take advantage of the pool and gift shop. Spacious rooms include a comfy bed with a quilted-top mattress, oversized comforters and feather pillows. Additional amenities include a fitness center, whirlpool and concierge services.
Terrible Customer Service – I would not recommend staying at this Marriott if it's customer service and professionalism you seek.
We just had our second and third - and last - terrible experiences with the Marriott on the Plaza. Un-accomodating night managers unwilling to make a check-in time exception and proceeding to charge us for the eventually unused room, combined with unprofessional bell-men who all but lost two rented tuxedo's for the better part of an afternoon were enough to make me never recommend this hotel to anyone I know, or don't know.
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