04/12/08

beware. creative pricing

by 112louie

agrees on one price for a service. after paying and returning to pick up garment, changes price. will blame customer for her mistakes.

02/26/07

Customer service could be better, decent gown selection

by actress2

This was one of the first stores I went to looking for a ideal dress for my destination wedding. When I called the store the lady was friendly when answering questions, I came into the store and despite their being only one other person in there to pick up alterations my mother and I felt that we were being rushed. Maybe the lady was ready to close the shop an hour early. This was not the owner. She came in later but didnt introduce herself. Either did the lady helping us until my mom asked her name when we were getting ready to leave. She was pretty helpful when trying on dresses but not overly helpful with the whole process and introduce who they are when customers walk in the door. I found a few dresses I liked and the selection was decent for a small bridal shop.

• Pros: one on one attention when trying on bridal gowns
• Cons: people helping you didnt introduce themselves until asked by customer

04/27/06

User review by aurora76125

by aurora76125

The service was great up until I chose and paid for my wedding dress. After that, I felt like they could have cared less. In addition, they messed up one of my bridesmaids' dresses. These are just examples of my experiences with this store. In general, I would not recommend purchasing your dresses from or having them tailored here.