Doesn't Recommend

Lee M.

Joined 1 year ago

This place ripped off my niece!!. I usually alter my niece's prom dresses when they need a little touching up, but this year I am back in school and had no time. She called and asked me where she should take it and with out reservation I said, "Kim's." I worked them many years ago...apparently the place has switched hands.

My sister went to pick it up. They charged her $185 to do a simple alteration (taking the sides of the dress in from the waist down...no sequence or beads JUST FABRIC!) and replace some very simple flowers.

To top it off they returned it with a BIG tea stain! Classy!!! Avoid this place! They will rip you off!

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ElyE

Joined 3 years ago

Happy with the service. This place got new owners a couple of years ago and you can really see the difference it made.

I've been happy with the alterations I've had done here. The orders have been ready in a timely manner and the service has been friendly. I will keep on using their services, when I need them.

Doesn't Recommend

112louie

Joined 5 years ago

beware. creative pricing. agrees on one price for a service. after paying and returning to pick up garment, changes price. will blame customer for her mistakes.

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Contributor

Joined 10 years ago

Editorial Review by Christy Buena. Store specializes in briadal dresses, prom dresses, tuxedo rentals and alterations.

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actress2

Joined 6 years ago

Customer service could be better, decent gown selection. This was one of the first stores I went to looking for a ideal dress for my destination wedding. When I called the store the lady was friendly when answering questions, I came into the store and despite their being only one other person in there to pick up alterations my mother and I felt that we were being rushed. Maybe the lady was ready to close the shop an hour early. This was not the owner. She came in later but didnt introduce herself. Either did the lady helping us until my mom asked her name when we were getting ready to leave. She was pretty helpful when trying on dresses but not overly helpful with the whole process and introduce who they are when customers walk in the door. I found a few dresses I liked and the selection was decent for a small bridal shop.

Doesn't Recommend

aurora76125

Joined 7 years ago

User review by aurora76125. The service was great up until I chose and paid for my wedding dress. After that, I felt like they could have cared less. In addition, they messed up one of my bridesmaids' dresses. These are just examples of my experiences with this store. In general, I would not recommend purchasing your dresses from or having them tailored here.