Mediocre Bakery Experience.
We used Hy-Vee's bakery for our wedding cake because they were the cheapest place in town that still had great tasting cakes but it sure was more of a chore than it should've been. I went there 3 times to have questions answered and each time it took over 10 minutes for them to find the bakery manager. Then they told me to come in and pay 2 weeks before the wedding...when I went in they couldn't find the order! The manager called me the next day and straightened it out but I sure was nervous.