I have been going to dr. Burns for a
number of years. I have always been very impressed by the way i am treated by everyone on the staff there. Professional, pleasant, caring and efficient. What more could you ask for? I have been helped several times by the phonenurse email system for issues with prescriptions. Always promt with responses and able to solve issues with the stupid ins company in a hurry.
We found Pro-Partners in 2010, looking for a way to get our management team in better shape and help set a good example for our company. It has ended up being one of the best decisions we made. Our team (about 6-8 of us) have lost weight, started execising more consistently, tracking what we consumed, etc. We've become more aware of health risks, more educated on doing things that we should to keep ourselves around for a while. It's become a bit of an internal competition...who will have the best cholestorol scores, lowest blood pressure-best VO2 scores. And as such, we're in better shape and we're getting close to being able to walk the talk-if you will, with our employees. This is the place to go for busy men. Easy scheduling, professional and friendly staff. They'll see you same day if you desire that. Myself and my team strongly endorse Pro-Partners. It's help turn our lives around for the better. Many of us use them as our primary care docs now.
Great experience at Pro Partners MD. Very professional staff from the moment you walk in. I appreciate that their is a facility that specializes in Mens health. Will recommend to my family and friends.
Everyone does a great job! Professional, courteous, efficient, caring, and knowledge are words I use to describe the Doctors and Staff at this practice. Highly recommend them!
Incompetent! They made a very serious error on my medical report that I paid $415 out of pocket for. When I called to have them correct it, they refused. I would have to come in and see the Dr. (+$40 copay) to correct THEIR mistake. STAY AWAY
Great Doctor for the busy Man. Quick, easy and fast. Sick today, In today, better tomorrow. That's it, no BS, no waiting, just a good doctor, and a quick visit. Keep it up!!
ProPartnersMD Best Practice for Men. Dr. Burns and Holbrook do an outstanding job of recognizing the unique needs men have of their primary care physician. The surroundings are awesome, full gym, modern furniture and the look of a practice where people are competent and organized. The staff is always professional, courteous and never have I had a less than ideal encounter with anyone there. Burns and Holbrook are unique physicians. Rather than serving the entire family they see male patients exclusively. Therefore, their knowledge and experience dealing with male problems is by far the best anywhere in the KC metro area and their milestone health assessments are not one-size-fits-all, but cater to the unique health issues of each male patient. Larry is an awesome trainer and assisted me in designing a workout regimen that fit my needs, my bad shoulder, my bum knee but yet stretched me to the point of exhaustion.
Caring Professionals. Dr. Troy Burns and the ProPartners team are truly caring professionals who have taken the time to help me stay healthy. My experience has been nothing but positive. I have and will continue to recommend this practice to any male that is either looking to improve their health or dealing with current health issues. ProPartners is truly Professional!
Not caring or concerned?????? Hog wash!!!!!.
After reading some of these comments I could not help but make my own. I have visited Pro Partners for many years and have never been treated in a manner that is not at all consistent with these comments. I personally have nothing but glowing reports and comments for Dr. Troy Burns and the staff at Pro Partners.
My recommendation to anyone who has had sub par or less than expected service from any business is to address it with them so that they can correct/address the situation.
I may have written a positive review for ProPartnersMD originally, but an event during my last visit has ensured I will not be giving this practice my business again.
On my most recent visit, I scheduled a physical, and also noted on the phone that I wanted to speak to the doctor about possibly getting on an anti-depressant. When it came time to discuss my symptoms to the doctor, I essentially poured my heart out. I told him everything I had been feeling, the issues I've been having, the fact that I've tried counseling, etc. The response?
"Well, if you keep feeling that way, just come back in for another visit."
That was it. Could I have gotten more of a cold, uninterested response? I needed help. I didn't need it later, I needed it then. And instead I got a cold shoulder and a complete lack of concern for a serious issue I was having. Even if he didn't want to immediately prescribe medicine, the least he could have done was be conversational, ask me questions, give me advice or even refer me to someone who might be able to help better.
But no. I got nothing. I left the office livid, upset, and torn over the fact that I had made a legitimate effort to receive help and was blown off. And as a guy, I had serious trepidation about discussing depression, because it made me feel weak. The doctor's reaction made me feel even weaker, and stupid.
I won't be going back to ProPartnersMD, ever. It's not that hard to give a physical to somebody. A physician sets themself apart by providing care in instances like mine, where other circumstances require a little extra. I didn't get a little extra. I didn't get anything.
Avoid at all costs.
We regret that you had a bad experience and invite you to call our office manager. She welcomes the chance to understand your concerns and regain your trust.
We identify the reason for your visit when it is scheduled. Depression visits are always scheduled as separate visits. It is best to deal with any symptoms before you schedule a ?physical? or preventive visit. We don?t want to cut corners on either concern. I apologize if you were not clear on the scope of the visit when it was scheduled.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!