Doesn't Recommend

KPlayter

Joined 2 years ago

take your business elsewhere. This salon is open until 6:00 p.m. on Saturdays. I showed up at 5:53 and was turned away. The employee stated that they take their last customer at 5:45.

I wrote the manager and pointed out that they do not have this policy of taking the last customer 15 minutes prior to closing posted in the store, or online.

Instead of an apology and the refund that I was hoping for, I got an an e-mail that placed the blame on me. She said I had attitude when I was turned away and that I didn't read the fine print of their closing policy on the sign in clipboard, amongst other accusations that I disagree with. Instead of responding back to her, I am taking my business elsewhere and hoping others will do the same.

There are so many tanning places in the Greater KC Area. Take your business to a tanning salon that won't turn away your business, business you have prepaid for, 15 minutes prior to the posted closing time. Find a place that listens to your concerns and values your business enough to refund you are wronged.

Recommends

cooper4646

Joined 6 years ago

Best Tan EVER!!!. Their beds tan SOOOOO much better than my old salon. I have been to 4 salons in Lee's Summit, and, Oasis is by far the best.

Recommends

diverdave

Joined 6 years ago

Too expensive; Poor product.. This salon seems to be impressed with their expensive tanning beds. So much so that their prices reflect the cost of the beds! Oasis has specials, but they are not worth responding to. Their "special" prices are about what the other tanning salons offer as "regular" prices. Oasis wants way too much for their lotions. I had them give me a spray tan once and I came out a bright orange! I brought this to their attention and they told me that I didn't position myself right in the booth. I will never go to this salon again.