Walmart Supercenter

Doesn't Recommend

grammies

Joined 2 years ago

Very dissatisfied. I was just in the Paola Wal-Mart about an hour ago and wanted to get some fabric. There was no one available to help me in the fabric department so i went over to the electronics department and they paged for someone to come to fabrics. After waiting for 10 minutes no one came so I went back over and electronics paged someone again. There was an off duty CSM there and she paged twice for someone to come to fabrics. I waited a total of 30 minutes for someone to come and no one ever showed up. I then went up front to speak with the on duty CSM and assistant mgr and they didn't care. They looked at me like they didn't need my money. I was taught that customer service is supposed to help people not chase them away. I don't know if I will ever go back there to by material let alone anything else. I try very hard to keep my money in my town but with customer service like that I will probably take it to the city.

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Contributor

Joined 10 years ago

The familiar smiley face representing the world's largest retailer stands for dependably low prices and customer service.. In Short
What started as Sam Walton's vision in 1962 now accounts for more than $200 billion in annual sales. The well-respected discount store emphasizes value, customer care and variety. In addition to a full line of groceries, 36 retail departments offer everything from shoes to DVD players, including apparel, health and beauty products, electronics, toys, fabrics, craft supplies, jewelry and outdoor equipment. Wal-Mart Connect Internet service is also available, along with a wide range of computer equipment.